Privacy Policy
Effective Date: March 2026
Elvis Air Heating & Cooling (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website
- Request a service estimate
- Schedule an appointment
- Communicate with us via phone, email, or SMS
The information we may collect includes:
- Full name
- Phone number
- Email address
- Service address
- Details regarding HVAC services requested
How We Use Your Information
We use the information we collect to:
- Schedule and manage service appointments
- Communicate with customers regarding services
- Provide customer support
- Send service updates and notifications
- Improve our services and customer experience
SMS Communications
If you provide your phone number, you may receive text messages from Elvis Air Heating & Cooling regarding:
- Appointment confirmations
- Service updates
- Scheduling reminders
- Customer support communication
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted third-party service providers solely for the purpose of operating our business, such as:
- Scheduling and service management platforms
- Communication platforms used for phone and SMS services
- Payment processing providers
These partners are required to protect your information and use it only for business operations.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet or electronic storage is completely secure.
Your Privacy Rights
You may request access, correction, or deletion of your personal information by contacting us directly.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Elvis Air Heating & Cooling
Email: elvis_airheatcooling@hotmail.com
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.